CX

Predictive Analytics’ Impact on Logistics CX

Introduction to Predictive Analytics and Artificial Intelligence In an era where data is the new oil, leveraging it to optimize logistics CX is no longer optional—it’s imperative. Predictive analytics, powered by Artificial Intelligence (AI), offers an unparalleled opportunity to enhance customer experience through data-driven insights. Predictive analytics examines historical data to forecast future outcomes, while […]